Frequently Asked Questions
We’re here to help! To make what you’re looking for easy to find, here are some common questions answered.
And… if you still can’t seem to find what you’re looking for, please let us know!
1.Where can I find your rates listed?
Depending on what product rates you are looking for, rates can all be found on our website in the following sections:
- All of our competitive investment rates are listed under the investments section
- Deposit rates
- Lending rates
- US Rates
- Fee for Service Rates
*rates are subject to change without notice, certain conditions may apply
2.How late is my branch open?
To better serve our members, we have 16 locations with convenient banking hours, as well as ATMs located across Manitoba. Take a look at our branch details here for more information and to locate the closest ATM to you!
You can also call 1-877-WESTOBA outside of business hours to reach our Virtual Services Team. Virtual Services answers calls from 8am until 8pm Monday to Friday and 8am to 4pm Saturdays.
3.What is an open mortgage?
An open mortgage is a mortgage that you can pay off at any time without incurring a penalty. Learn more about what kinds of mortgages we offer.
4.How can I get an RRSP?
Thinking about saving for retirement? We can help make that happen and have a number of ways to get started.
- By calling 1-877-WESTOBA
- Send us an email firstname.lastname@example.org
5.What is the main difference between a credit union and a bank?
The main benefit of being part of a credit union community is that our customers are actually members and they own the institution.
Westoba holds annual meetings where members elect a Board of Directors who choose the direction of the organization.
Another benefit is that we provide a 100% guarantee on all deposits held with us.
We are local. We take being good neighbours seriously and believe in the power of giving back. Hundreds of thousands of dollars in donations and sponsorships and thousands of staff volunteer hours go back into the communities we serve.