We understand that members and communities have concerns about what COVID-19 might mean for their immediate and future financial situation. Westoba is here to help. We will work with you and do everything we can to get you through this.
To support social distancing in our branches and provide easier digital banking options, we waived certain fees beginning March 20th. Below are the fees that were included in those initial waived fees, as well as the ones that were extended for an additional period.
Fee Waived | Effective Date | End Date |
---|---|---|
All transaction fees conducted through our Virtual Services (calling 1-877-WESTOBA) | March 20th, 2020 | April 20th, 2020 |
Loan skip a payment fees | March 20th, 2020 | April 20th, 2020 |
Loan payment date change fees | March 20th, 2020 | April 20th, 2020 |
Electronic Funds Transfer setup or change fees | March 20th, 2020 | April 20th, 2020 |
ATM withdrawal surcharge fees | March 20th, 2020 | April 20th, 2020 |
NSF and negative balance fees | March 20th, 2020 | April 20th, 2020 |
Overdraft Fees | March 20th, 2020 | April 20th, 2020 |
e-Transfer surcharge fees | March 20th, 2020 | April 20th, 2020 |
These Fees were waived for 30 days from the time they came into effect. Some conditions may have applied. |
Fee Waived | End Date | Fee Waived |
---|---|---|
Bill payments conducted through our Virtual Services (calling 1-877-WESTOBA). | June 19th, 2020 | $3.00 |
Transfers between accounts conducted through our Virtual Services (calling 1-877-WESTOBA). | June 19th, 2020 | $2.00 |
Cheque mailing fee for requests conducted through our Virtual Services (calling 1-877-WESTOBA). Mail fee-only waived, standard charges apply for cheque printing. | June 19th, 2020 | $10.00 |
Loan skip a payment fees. | June 19th, 2020 | $35.00 |