OUR COMMITMENT TO ACCESSIBILITY 

Westoba is committed to meeting the requirements of the Accessibility for Manitobans Act and the Accessible Customer Service Standard Regulations.

We take all reasonable actions to ensure respectful, barrier-free customer service. 

Disruption of Services 

We endeavour to notify our members as soon as possible in the event of a disruption to accessible service, unexpected or planned that may directly impact member accessibility.  Information regarding such disruptions, including the cause of disruption and availability of alternative options may be made available on Westoba’s website and/or social media channels or a printed notice on premises if applicable.  If longer term, we will accommodate by any means reasonably practicable considering the circumstances.  

Feedback and complaints 

We encourage our members to provide feedback on their experience with our accessibility services or a suggestion for improvement.  Visit the Contact Us page on our website or by mail to the address below.  

Westoba Credit Union
RE: Accessibility at Westoba  c/o Human Resources
220 10th St Unit C.
Brandon, MB R7A 4E8. 

All issues will be addressed through our regular complaint management process and procedures. 

Westoba Credit Union Accessible Employment Guidelines  

If you are interested in the ways we ensure our employees have accessible employment, you can request a copy of the Westoba Credit Union Accessible Employment Guidelines by visiting the Contact Us page on our website.