Planning a trip and need foreign currency? We’re here to help!
NOTE: We are using a new provider for foreign currency ordering because as of August 23, 2025, our current partner for foreign currency cash orders will no longer be offering this service.
What does this mean for you?
We’re still offering foreign cash ordering, but there are some important differences to keep in mind.
- Most major currencies are still available
- Turnaround times may be longer than you’re used to
- We recommend placing your order well in advance of your travel date
- You can still pick up your order at your local branch
Why the change?
Our current provider is no longer supporting the service. To continue being able to offer this service to our members, we’ve aligned our process with our merger partners, which includes partnering with the new provider and updating our internal process. We’re committed to making this transition as smooth as possible.
What should I do next?
If you’re planning to travel soon and need foreign cash:
- Visit your local branch to place an order, or call 1-877-WESTOBA (937-8622) for more information.
- Be sure to order early to avoid delays (we recommend 2 weeks prior to travel date)
- Review our updated Fee for Service here: Fee For Service
Have questions? Our team is here to help you understand timelines and available currencies.
FAQs:
Q: Can I still order foreign cash through Westoba?
A: Yes. We still offer foreign cash ordering, but the process and turnaround time have changed due to a provider switch.
Q: How long will it take to receive my foreign cash?
A: Delivery times may vary depending on location, and overall, we’re expecting longer turnaround times. To avoid any issues, we recommend ordering 2 weeks prior to travel your travel date.
Q: Is there still a fee to order foreign currency?
A: Yes, there is a service fee associated with your order. Please visit Fee for Service Page for details.
We appreciate your understanding as we adjust to this new process. If you have any questions, don’t hesitate to connect with your local branch or call us at 1-877-WESTOBA (937-8622).
