To better serve your banking needs, MAXA Financial will be updating its online banking and mobile app!
MAXA Financial (MAXA), a digital division of Westoba Credit Union that provides investment products at superior rates, will soon see some exciting updates to its online banking platform and mobile app.
As a Westoba member, you will be aware that we recently updated our online banking and mobile app. To improve the MAXA digital experience that brings you the investing services you value most, we are making similar updates. These changes will ensure the digital banking platforms are set up for new features in the future – giving you more ways to invest online or on the go.
As your banking needs change and the digital world continues to evolve, we are committed to investing in services that better meet those needs and support your financial dreams. The new secure platforms will have easier access to familiar features with a sleek new interface – much like Westoba’s recently updated platforms – so you can continue to manage your finances online or on the go with our mobile app without skipping a beat!
We are looking forward to unveiling these updates and will continue to inform you of more details as we get closer to the launch date, so stay tuned!
*MAXA Financial and Westoba never solicits personal information, such as your Personal Access Code (PAC), through our digital channels or via phone call – contact us if you suspect suspicious activity.
How MAXA members can prepare for the update
1. Keep your login information handy
To ensure there is no disruption to your account access during this update, we encourage you to have your MemberCard Number and Personal Access Code (PAC) accessible. For security purposes, your sign-in information will not be carried over (memorized), so if you have your MemberCard Number and PAC saved in the MAXA Financial Mobile App or browser for online banking, you will need to re-enter your information when you sign into the updated platforms.
2. Contact us if you do not have access to your login information
If you do not currently have access to your login information (MemberCard Number or PAC), please contact us at 1-866-366-MAXA prior to the update, and our team would be happy to assist you.
Have questions about these updates?
Our team is always here to answer your questions and prepare for our Online Banking and MAXA Financial Mobile App updates. Please contact Virtual Services at 1-866-366-MAXA to learn more!
About MAXA Financial
MAXA Financial is a digital financial institution offering great investment rates to members across Canada. As a digital division of Westoba Credit Union, based in Manitoba, deposits held with MAXA Financial are guaranteed 100% by Deposit Guarantee Corporation of Manitoba.
Superior rates and built-in security make MAXA Financial a great choice to meet your investment needs!
Frequently Asked Questions
Yes, to make the transition as seamless as possible, all information such as Bill Payment Schedules, e-Transfer Recipients and Payee Names will be carried over to the new system.
Yes, your login information will stay the same and you can log in using the same MemberCard Number and Personal Access Code (PAC) as usual.
1. If you have your automatic app update setting is turned on, the app will update automatically.
2. If your automatic app update setting is turned off on your mobile device, your phone will prompt you to update your app and the old version will no longer be available.
Yes, for security purposes, you will need to set up your memorized cards on the online banking platform and MAXA Financial Mobile App. Please have your MemberCard Number and Personal Access Code (PAC) handy prior to the update, as you will need to re-enter your sign-in information.
* Please contact us at 1-866-366-MAXA prior to the update if you no longer have access to your login information (MemberCard Number or PAC).
No, your security alerts will all remain in place on the new system for both Online Banking and the MAXA Financial Mobile App.
