Please be advised that as of Tuesday, August 27, 2024, the previous version of our WestobaGO Mobile App (Version 17.5) will no longer be supported.
If you have your automatic app update setting turned on, the app will update automatically to the new app (Version 17.20). If your automatic app update setting is turned off on your phone, your phone will prompt you to update your app on or after August 27, 2024, and the old version will no longer be available.
The latest version of the WestobaGO app is compatible with iOS 15 and Android 10 or higher. Get more information on mobile app compatibility here.
If you have questions or concerns, please reach out to our Virtual Services team by calling 1-877-WESTOBA or emailing infowcul@westoba.com.
We apologize for the inconvenience and thank you for your patience.
*Westoba never solicits personal information, such as your Personal Access Code (PAC), through our digital channels or via phone call – contact us if you suspect suspicious activity.
Frequently Asked Questions
No, you will not need to re-set up your FaceID or Biometric Login for this update. All your login information will be automatically saved.
If you do not currently have access to your login information (MemberCard Number or PAC), please contact us at 1-877-WESTOBA, and our team would be happy to assist you.
Yes, all settings and information saved in our previous app version will be carried over, including important functions such as Bill Payments Schedules, e-Transfers Recipients and Payee Names.
No, there won’t be any disruption to the WestobaGO Mobile App; however, the new app may not be available until August 28, 2024.
In order to bring you the latest digital banking services and features in the future, our current WestobaGO Mobile App requires an update.
While the look and functionality will stay the same, we are making performance improvements that will allow us to continue to improve our digital banking services in the future.
If you have your automatic app update setting turned on, the app will update automatically.
If your automatic app update setting is turned off on your phone, your phone will prompt you to update your app, and the old version will no longer be available.
This update will not affect our Online Banking platform which is available via our website here.
You will need to update your application by September 4, 2024. There will be a countdown pop-up to remind you to update.
If you experience any issues during the download or installation process, please reach out to our Virtual Services team by calling 1-877-WESTOBA or emailing infowcul@westoba.com for assistance.
