WestobaGO Mobile App Update – May 11, 2023

Date: May 11, 2023

Please be advised that as of Thursday, May 11, 2023, the previous version of our WestobaGO mobile App (Version 17.1.71) will no longer be supported. If you haven’t already made the switch to app Version 17.5, and do not have automatic updates set up on your device, please visit the App Store or Google Play Store on your device to download the latest version of our app. If you open the previous app on or after May 11, you will be prompted to download the latest version. 

The latest version of the WestobaGO app is compatible with iOS 11 and Android 6.0 or higher. Get more information on mobile app compatibility here. 

If you have questions or concerns, please reach out to our Virtual Services team by calling 1-877-WESTOBA or emailing infowcul@westoba.com. 

We apologize for the inconvenience and thank you for your patience. 

*Westoba never solicits personal information, such as your Personal Access Code (PAC), through our digital channels or via phone call – contact us if you suspect suspicious activity.  

No, you will not need to re-set up your FaceID or Biometric Login for this update. All your login information will be automatically saved.

If you do not currently have access to your login information (MemberCard Number or PAC), please contact us at 1-877-WESTOBA, and our team would be happy to assist you.

Yes, all settings and information saved in our previous app version will be carried over, including important functions such as Bill Payments Schedules, e-Transfers Recipients and Payee Names. 

No, there won’t be any disruption to the WestobaGO Mobile App; however, the new app may not be available until May 12, 2023. 

In order to bring you the latest digital banking services and features in the future, our current WestobaGO Mobile App requires an update.

While the look of the app has been updated, the functionality will remain largely the same. However, we are constantly working to improve our digital banking services and will continue to add new features and enhancements in the future.

If you have your automatic app update setting is turned on, the app will update automatically.

If your automatic app update setting is turned off on your phone, your phone will prompt you to update your app, and the old version will no longer be available.

This update will not affect our Online Banking platform which is available via Westoba Credit Union – Personal Banking.

You will need to update your application by May 24, 2023. There will be a pop-up to remind you to update 

There are a few updates to the look, but functionality will remain the same.

If you experience any issues during the download or installation process, please reach out to our Virtual Services team by calling 1-877-WESTOBA or emailing infowcul@westoba.com for assistance.