COVID-19 Update. Front Door Monitors and Cartwright, Souris and Rivers Branch Hours.
The Government of Canada has identified banks and credit unions as an essential service, and we are continuing to adapt to serve our members in a safe and healthy manner.
We would like to remind you that the safest way to bank during the COVID-19 outbreak is by using our digital options. Almost all transactions can be completed using our WestobaGO mobile app, online banking, or calling our Virtual Services Team at 1-877-WESTOBA.
Introducing A Front Door Monitor.
Note: This is old information. For the most recent update on branch operations click here.
To protect the health of our employees and members and abide by the Government legislation, we will be moving to a “Front Door Monitor” model commencing April 6th, 2020.
To manage foot traffic and enforce proper physical distancing, all Westoba Credit Union locations will have an individual assigned as the Front Door Monitor, letting members into the building based on designated maximum capacity, as well as whether they are showing possible signs and symptoms of COVID-19. We appreciate your cooperation and understanding that this method is for the safety of everyone. Anyone showing possible signs of COVID-19 will not be allowed to enter the branch.
Re-Opening Cartwright, Souris and Rivers For One Day A Week.
To serve our members who require a branch to complete their transactions in the Cartwright, Souris and Rivers communities, these branches will be open one day a week. The branch doors will be locked, and our staff will be at the door to bring you inside based on capacity.
See below:
Branch Operation Hours 9:00AM – 5:00PM ATM Available Night Deposit Available
Ninette Only Wednesdays (Closed from 12:00 PM - 1:00 PM for lunch) No No
For an up to date listing of all Westoba locations operating hours, click here.
We‘re here for you financially.
These are uncertain times, and we understand members and communities have concerns about what this might mean for their immediate and future financial situation. Westoba is helping by:
- Waiving fees on easy to access digital banking options until mid-April. See a list of waived fees here.
- All members who have incurred financial hardship due to the current COVID-19 situation may be eligible for loan and mortgage deferrals. Our Virtual Services Team or Financial Consultants can provide advice for you. Call 1-877-WESTOBA to talk about your options.
