COVID-19 Update: Locked Doors and Front Door Monitors in all branches

Date: November 10, 2020

As Manitoba’s province has entered Level Red, we are continuing to adapt to serve our members in a safe and healthy manner. The Government of Manitoba has identified banks and credit unions as an essential service, but we’d like to remind you that the safest way to bank is by using Westoba’s digital options. Almost all transactions can be completed using our WestobaGO mobile app, online banking, or calling our Virtual Services Team at 1-877-WESTOBA. 

Limited Entry – Temporary Locked Doors & Front Door Monitors

Starting November 12th, all branches that are currently open will temporarily have locked entries. An assigned individual (either staff or hired security) will unlock the doors to let members in based on designated maximum capacity. This decision will help us to monitor and ensure everyone’s safety by properly physical distancing within the branches. We appreciate your cooperation and understanding that this method is for the safety of everyone. Anyone showing possible signs of COVID-19 will not be allowed to enter the branch. 

Note: Winnipeg branches are temporarily closed and our branch in The Pas is by appointment only.

We appreciate our members understanding and patience to help us keep both our staff and our community safe. For a complete listing of our temporary branch hours and closures please CLICK HERE.

If you are visiting a branch sanitizer is available in all branches and reminder masks are mandatory while visiting any of our branches.   

Before you visit a branch, all members should think digital first! With our WestobaGO Mobile App and online banking, you can bank fast and securely wherever and whenever it suits you. You can check balances and account history, send money with Interac e-Transfer®, make bill payments, and deposit cheques. If you’re not set up with access to your accounts online, it’s something our Virtual Services Team can set you up with over the phone at 1-877-WESTOBA (937-8622).  

Please be safe and continue to protect yourself and your families. We‘re in this together.